TAIPEI CITY MIGRANT WORKER’S ELECTRONIC CARE CARD

ASSISTANCE NEEDED

CONTACT UNIT & PHONE NO.

LABOR-RELATED PROBLEMS

• Taipei City Foreign & Disabled Labor Office

         Filipino :     (02)2302-6632

         Indonesian:   (02)2302-6651 

         Vietnamese:  (02)2302-6705

• 1955: 24-Hour Multi-Language Consultation & Complaint Hotline (toll free)
• Manila Economic and Cultural Office – MECO  (02)26588825
• Indonesian Economic & Trade Office in Taipei:  (02)87526170
• Vietnam Economic & Cultural Office in Taipei:  (02)25043477

• Long working hours,
• lack of day-off,
• non-payment of salary,
• forced savings,
• unauthorized deduction or fines, non-payment or underpayment of overtime pay,
• illegal work,
• forced repatriation,
• broker’s malicious manipulation of worker’s opportunity to change employer,
• non-refusal of overtime work, work-related injury,
• withholding of documents,
• excessive placement fee.

PERSONAL SAFETY

• Police Report : 110
• National Women & Children Protection Hotline:113

        English – press 1

        Vietnamese – press 2

        Indonesian – press 4

• 1955: 24-Hour Multi-language Consultation & Complaint Hotline

(toll free)

• Taipei City Government Labor Bureau Employment Safety Section :

        (02) 27208889 ext. 7023

Violent Injury

Human Trafficking

Personal Assault (sexual abuse,  sexual harassment)

CHANGE OF EMPLOYER INQUIRY

• CHINESE: https://fw.wda.gov.tw/wda-employer/home/fortrans
• OTHER LANGUAGES: https://fw.wda.gov.tw/wda-employer/home/emp-trans

TAX REFUND INQUIRY

Taipei Tax Bureau : (02)23113711

Joint Service Tel. 0800-000-321

MEDICAL RELATED ISSUES

• National Health Insurance Administration - Taipei: 0800-030-598 (toll free)
• Taipei City Hospital Medical Translation Application :

   Direct dial from phone or mobile phone : 1999 ext.1834

   Regular health date check inquiry :

https://www.cdc.gov.tw/Foreigner/Index/

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REFUND OF EXCESSIVE PLACEMENT FEE

• Manila Economic and Cultural Office – MECO  (02)26588825

DIRECT HIRE INQUIRY

• Direct Hiring Service Center  (02)66130811
• https://dhsc.wda.gov.tw/

1955 COMPLAINT CASE PROGRESS INQUIRY

• https://fw.wda.gov.tw/wda-employer/home/1955-case-reported